Delivery Policy

1. For Any same day deliveries, all the orders must be placed before 6 pm same day.
2. All standard time deliveries will be made between 11 am to 10 pm.
3. We do hand delivery in all the locations mentioned in Delivery locations of floracake.in.
4. Due To bad weather, political disruption, or any unforeseen circumstances, deliveries can be delayed and can be delayed next day also from the given date of delivery, in such cases, we will mail you for the same or will inform the same to you over the phone.
5. In case of fix time delivered, 1 hour up / down can be there, no claims will be accepted in such regards, as we consider fix time delivery as priority delivery, though it may not reach the delivery location exact on time.
6. For perishable products like cakes, fruits, chocolates, flowers, orders are attempted only once, in case of any reason mention below, customer will be charged for the order and no re-delivery will be possible. We will consider the order as attempted as reason mentioned below
   Wrong address given for delivery/shipping
   Receiver not available.
   Premises locked.
   Recipient not accept the delivery
   In case if the recipient is not available, he/she can inform the delivery boy to deliver the order to the neighbor or security nearby...
7. Photo cakes / Fondant cakes require at least 24 hours from the time the order is placed. Alo in case of Photo cakes email having the photo as attachment is received (in case of Photo Cakes).